WHAT IS A SMARTBOOT® AND HOW DOES IT WORK?
A Smartboot® is a GPS enabled immobilization device with self-releasing capabilities. A customer will pay parking fines via QRcode and receive a unique release code to remove the device in under 5 minutes. The boot may be dropped off at any one of our convenient return bins within 24 hours.
HOW DO I REMOVE A SMARTBOOT®?
This immobilization device was created for your convenience. We understand your time is valuable. Let’s get you on the road in a few short minutes. Step 1. Scan the QR Code that was placed on your window. This will take you directly to your unique payment link. Step 2. Make payment. Step 3. You will receive a 5 digit release code. Type in the code quickly followed by the pound key. Wiggle the boot to release the locking pin, pull the boot towards your chest, and slide the boot away from the tire. Help Video: https://www.universityparkingenforcement.com/smartboot Step 4. Return the GPS SmartBoot to an authorized return bin within 24 hours. Let us know if you need a list of these locations.
HOW MUCH DOES IT COST TO RELEASE THE SMARTBOOT®?
Utah Code UCA 41-6a-1409(4)
A vehicle immobilizer may charge $75 for the first 24-hour period a vehicle is immobilized; plus $25 for each additional 24-hour period a vehicle is immobilized. Effective 5/13/2014
Utah Code Section 72-9-603
In addition to the maximum rates established under Subsection (16) and when receiving payment by credit card, an impound yard may charge a credit card processing fee of 3% of the transaction total.
WHERE WILL I RETURN THE SMARTBOOT®?
SMARTBOOTS® must be returned to an authorized return bin within 24 hours to avoid additional storage charges. Please choose from one of these convenient locations near you. Thank you for your cooperation. PROVO CORPORATE OFFICE 1530 Riverside Ave Provo, UT 84604 https://goo.gl/maps/i2kQkMF8YfF1onW49 PROVO EAST - CENTENNIAL 1000 East 450 North Provo, UT 84606 https://goo.gl/maps/pq75n4MGMtkT1vpg6 OREM - WOLVERINE CROSSING 1270 West 1130 South Orem, UT 84058 https://goo.gl/maps/E81EyW74UNYX6Shj9
WHEN WILL MY CAR GET TOWED?
Every multi-unit housing facility establishes unique parking regulations to accommodate their needs. A booted vehicle is subject to being towed at anytime and should be released immediately. A booted vehicle will not remain on the property in violation for more than 24 hours prior to towing.
Booting fees will be waived once a booted vehicle has been towed.
MAY I REQUEST ASSISTANCE WITH A RELEASE?
Yes, Utah Parking Authority has staff available 24/7 for assisted releases. Please contact our Help Center at (801) 377-8200, or simply click the assisted release box at checkout and we will send a driver to remove and collect the SmartBoot® from your vehicle.
WHAT HAPPENS IF I TAKE THE BOOT OFF BEFORE MAKING PAYMENT?
Tampering with a parking device is a Class B Misdemeanor criminal offense, punishable by up to six months in jail and fines of up to $1000 per criminal charge of criminal mischief, theft, vandalism and tampering. This will stay on your public criminal record for six years.
HOW DO I APPEAL A PARKING FINE?
A parking fine may be appealed once the fine has been paid in full and the boot has been removed or the towed vehicle released from impound. Please click on the APPEAL icon above.